> ## Documentation Index
> Fetch the complete documentation index at: https://fayneos.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Team and Roles

> Invite trusted collaborators as admins to help manage your academy, with seats included on the Scale plan

As your academy grows, you may want help running it. Team management lets you invite trusted collaborators (a teammate, a virtual assistant, or a client) to help manage a single academy. You stay the owner, and the people you invite join as admins. Team seats are included on the Scale plan.

## Roles

Every academy has exactly one primary owner and, on the Scale plan, additional admins.

<CardGroup cols={2}>
  <Card title="Owner" icon="crown">
    The primary account holder. The owner is the only person who can manage the team: inviting admins, removing them, and resending or revoking pending invitations. The owner cannot be removed from the team.
  </Card>

  <Card title="Admin" icon="users">
    A collaborator you invite to help manage the academy. Admins manage the academy from the owner dashboard. They cannot view or change the team list, so they cannot invite or remove other people.
  </Card>
</CardGroup>

<Note>
  The team page is owner-only. If an admin opens it, they are sent back to the academy's general settings instead.
</Note>

## Plan requirement

Team seats are gated by your plan through the team seats entitlement.

| Plan  | Team seats (admins) |
| ----- | ------------------- |
| Trial | 0                   |
| Pro   | 0                   |
| Scale | 3                   |

On Pro or trial, the Team page shows a "Team members are a Scale feature" message and no invite form. Upgrade to Scale to start inviting collaborators. See [Plans and billing](/billing/plans) for the full comparison.

<Tip>
  The seat count covers admins only. You, as the primary owner, do not use a seat.
</Tip>

## Invite an admin

<Steps>
  <Step title="Open your Team settings">
    Go to Settings, then Team, for the academy you want to add someone to.
  </Step>

  <Step title="Enter their email">
    Type the collaborator's email address in the "Invite admin" field. The form shows how many of your team seats are still available, for example "2 of 3 team seats remaining."
  </Step>

  <Step title="Send the invite">
    Select Send. The invitation is emailed to that address, and it appears in your team list with a "Pending" badge.
  </Step>

  <Step title="They accept">
    The recipient opens the invite email and follows the link to sign in. Once accepted, they appear in your team list with an "Admin" badge and can start helping you manage the academy.
  </Step>
</Steps>

<Info>
  Invitations are sent to the academy's admin dashboard, not the student site. The invited admin signs in on your owner workspace, which is where the academy is managed from.
</Info>

## How seats are counted

A team seat is used by either an active admin or a pending invitation. This means a burst of invites cannot overshoot your plan's cap before anyone accepts. For example, on Scale (3 seats) with one active admin and one pending invite, you have one seat remaining.

When all seats are in use, the invite field and Send button are disabled until you free up a seat by removing an admin or revoking a pending invitation.

## Manage pending invitations

Pending invites appear in the team list with a "Pending" badge. As the owner you can:

<CardGroup cols={2}>
  <Card title="Resend" icon="refresh-cw">
    Send the invitation email again, for example if the original was missed or the link expired. This issues a fresh invite to the same address.
  </Card>

  <Card title="Revoke" icon="x">
    Cancel an invitation that has not been accepted yet. This frees up the seat so you can invite someone else.
  </Card>
</CardGroup>

<Note>
  Invitations are time-limited. A pending invite expires after a set window (30 days by default), after which you can resend it to issue a new link.
</Note>

## Remove an admin

To remove someone's access, open Settings, then Team, find the admin in the list, and select the remove action next to their row. This revokes their access to the academy and frees their seat.

<Warning>
  You cannot remove yourself, and the owner role cannot be removed from the team. To hand off an academy entirely, contact support rather than trying to remove the owner.
</Warning>

## Frequently asked

<AccordionGroup>
  <Accordion title="Can admins invite other people?">
    No. Only the primary owner can invite, remove, resend, or revoke. Admins do not see the team list at all.
  </Accordion>

  <Accordion title="Do team members count against my student or course limits?">
    No. Admins are part of your team, not your audience. They are separate from the students enrolled in your academy.
  </Accordion>

  <Accordion title="Are team members shared across all my academies?">
    No. Each academy has its own team. Inviting an admin to one academy does not give them access to another, so invite them per academy as needed.
  </Accordion>

  <Accordion title="What happens to the team if my plan changes?">
    Team seats follow your plan's team seats entitlement. If you are not on Scale, the invite form is replaced by an upgrade prompt. Review [Plans and billing](/billing/plans) before relying on multiple admins.
  </Accordion>
</AccordionGroup>