What Your Members Experience

A tour of the branded learning experience your members get, from the My Learning dashboard through the course viewer, achievements, study tools, and certificates

Everything your members see is your academy: your name, your logo, your colors, your subdomain, and even the word for them (members by default, or clients, students, participants, or learners, as you set under Customize). This page walks through what that experience feels like from their side so you know exactly what you are handing them. It covers the dashboard they land on, the lesson viewer they learn in, the study tools they collect along the way, and the finish line when they complete a course.

For who can see what (open signup, invitations, paid courses), see Access and Progress. For the optional study helper, see the Learning Assistant.

Light and dark appearance

You choose the academy-wide appearance under Customize → Colors. Set it to Light, Dark, or System. System follows each member’s device preference. Members do not change this setting inside the academy, so upload both a normal logo and a dark-mode logo if your brand needs different artwork on dark backgrounds.

My Learning dashboard

My Learning is the member’s home base. It groups their enrolled courses into In Progress and Completed, each shown as a course card with a progress count. Any certificates they have earned appear in a Certificates section lower on the same page.

At the top, when a member has started but not finished a course, a Continue learning banner highlights the course they are partway through, names the next lesson (“Up next: …”), shows a progress ring, and gives them a single Continue button straight to that lesson. It points at the first lesson they have not yet completed and can open, so a returning member is one click from where they left off.

If a member has not started anything yet, My Learning shows a friendly empty state with a Browse Courses button instead of cards.

The course catalog

The catalog shows your courses grouped by your collections, under the hero you configured (a Continue banner, a featured course, or your own banner). Any custom links you added appear in the sidebar. When you sell through offers, it grows two extra shelves: one with cards for offers the member could buy (bundles and the Academy Pass link to their product pages), and Your access, listing the offers they already hold. Free courses carry a Free chip once the academy sells anything. On a locked course’s page, members see the ways in: a buy button, a comparison of the offers that cover it, your custom access link, or a note that access is managed by the academy when there is nothing to buy.

The course viewer

Inside a course, members read lessons in a focused viewer.

Lesson sidebar

An ordered list of every lesson in the course, grouped under module headers when the course has modules. The header shows the course title and a live completion percentage with a progress bar. Each row shows a checkmark for completed lessons, a small progress gauge for the lesson currently open, the estimated reading time for the rest, and an icon on lessons that hold a video or are a knowledge check.

Previous / Next

A footer with the previous lesson on the left and the next lesson on the right. On the final lesson, the forward button becomes Complete Course.

Lesson audio

When you have generated audio for a lesson, a player sits above the content with play, scrub, and speed (1x to 2x).

Locked lessons

With drip scheduling, a required knowledge check, or a required survey, upcoming lessons show a lock with the reason: when they unlock, which check to pass, or which survey to answer first.

How lessons get marked complete

Members do not have to hunt for a button. A lesson is marked complete automatically in two ways:

1. Scrolling to the end

   When the member reads to the bottom of a lesson, it is marked complete and the sidebar checkmark animates in. There is a small guard so this only fires after they have actually scrolled through the lesson, not the instant the page loads.

2. Moving to the next lesson

   Clicking Next Lesson (or Complete Course on the last one) also marks the current lesson complete, so members who skim still get credit for what they moved past.

Knowledge checks and surveys are the exception: a check completes when the member submits it, and a required check only once they pass. A survey completes when it is submitted, and its answers can’t be changed afterwards.

The course-level progress bar in the sidebar updates as lessons are completed, and that same progress is what drives the Continue banner and the course cards on My Learning.

In-lesson study tools

While reading, members get a small toolbar for capturing what matters. Everything they save is private to them, with one exception you control: reflections you set to share with the academy (see below).

Save (bookmark)

One tap saves the current lesson so they can return to it later.

Notes

A free-form note per lesson. It autosaves as they type, so there is no save button to remember.

Highlights

Members highlight passages as they read. Highlights are course-wide and grouped by lesson in the panel, so they can jump back to any highlighted spot across the whole course.

Reflections

When a lesson includes an authored reflection prompt, the member’s written answer is captured with it. A private reflection tells them “Your answers are only visible to you”. If you turn on Share answers with the academy for a reflection, that line is not shown and you can read what they write there.

The Saved page

All of the above is gathered in one place: a page labeled Saved in the member navigation. It reads as a single workbook stream of their bookmarks, notes, highlights, and reflection answers, each linking back to the lesson it came from. Items tied to a course the member no longer has access to are quietly dropped, so the workbook stays clean.

Saved is a strong retention surface. The more a member annotates, the more reason they have to come back to your academy rather than re-finding the content elsewhere.

Achievements and collectible cards

The Achievements page turns finishing a course into something tangible. Every course in your academy has its own collectible card:

• Courses the member has completed show their earned card, personalized with the member’s name, the course title, lesson count, total minutes, and completion date, all on your academy branding.
• Courses they have not finished show a locked placeholder card, so members can see the full set there is to collect.

The page header tracks the count, for example “You’ve collected 3 of 12 course cards.” Earned certificates also surface here in a Certificates section.

Certificates

When a course is set up to issue a certificate, completing it generates one for the member. Certificates appear on My Learning, on the Achievements page, and on the member’s profile, each linking to a public verification page. Members can download the certificate as a PDF.

For how you turn certificates on and what they contain, see Certificates.

The completion moment

Finishing a course drops the member onto a celebratory completion screen: “Well done, [name]!”, the course title, and their collectible card. From here they can:

Download the certificate

A download button appears when the course issued a certificate. (No certificate, no button: the social shares still work.)

Share the achievement

LinkedIn and X share buttons open a prefilled share dialog pointing at the certificate verification page (or the course page if there is no certificate).

A quiet Back to My Learning link rounds out the page.

Member account and Purchases

Members get a profile page (their name, avatar, a preview of their achievements, and certificates) and an account area for your academy.

• Purchases lists everything the member has bought, whether a single course, a bundle, or the Academy Pass, each with its status, the date and amount, an invoice number when present, an Invoice PDF button, and a View receipt link. If a member holds a recurring offer, its subscription appears here too, with the price and renewal date. They can cancel it themselves (access runs to the end of the paid period) and resume it before it ends, without contacting you. Members who have not bought anything see an empty state.
• Account lets a member leave your academy. Leaving is confirmation-gated (they type their email) and only removes them from this academy; their underlying account and any other academies they belong to are untouched, and their progress is kept in case you invite them back.

Purchases and receipts only come into play once you sell courses, which requires a connected Stripe account on a paid plan. See Stripe Connect.

Guest browsing on open academies

On an open (non-invite) academy, a visitor without an account is not slammed into a login wall. They can browse the course catalog and individual course pages, and they can look at the My Learning, Achievements, and Saved sections too. Instead of personal data, those sections render a clean sign-in nudge (“Your courses live here”, “Start your collection”, “Build your personal workbook”) with Sign up free and Sign in buttons.

This means a shared academy link shows off a real, branded product, what there is to learn and what there is to earn, before anyone commits to an account.

Guest browsing applies to open academies. Invite-only academies show a private-academy screen to anyone who is not a signed-in, invited member, and the profile and account pages always require sign-in. Enrolling and opening actual lesson content always require an account.